Professor Guy Gable leads the Research Systems research program within the Information Ecology Research Discipline, Information Systems School, Queensland University of Technology. He is Senior Editor Journal of Strategic Information Systems (since 2003) and has served on the editorial boards of MISQ, JAIS, EJIS and others. Dr Gable is a Charter Member of AIS, has held a range of AIS roles, and has been highly active in the main regional conference ‘Pacific Asia Conference on IS’ having held 5 major roles (2013 recipient of the ‘PACIS Plaque of Appreciation’ for lifetime contribution). Main research interests are IT Evaluation, Research Methods, and increasingly, Design Science. Research Industry Partners have included Accenture, SAP, Queensland Government, Price Waterhouse Coopers, Credit Union Services Corporation, Institute of Management Consultants, RealTech, AIS, Wardy IT Solutions and Australian Research Council (ARC). His PhD is from University of Bradford, England and his MBA from University of Western Ontario (Ivey Business School). He has over 100 refereed publications (e.g. Management Science, Journal of the AIS, Journal of Strategic Information Systems, Information & Management, and European Journal of Information Systems). Professor Gable has been highly active in Asia. He is Adjunct Professor Renmin University of China (RENMIN) and Senior Visiting Professor of Xi’an Jiaotong University’s (XI’AN) Next Generation Management and Innovation Research Center. He was Visiting Professor at The University of Hong Kong 2002-2007 (1 month/year). Before joining QUT, he was Senior Fellow at National University of Singapore (1986-1994). He has been 1st Chief Investigator on a series of successful Australian Research Council (ARC) grant applications totaling several million $AUD. Ongoing grants include an ARC Discovery and ARC Linkage 2012-2015 (totaling AUD$1M) in collaboration with RENMIN and XI’AN, Georgia State University and Victory University of Wellington. Most recently, he is 1st Chief Investigator on a $1.1M Discovery (2015-2018) galvanizing his shift in focus to Research Systems.
1991 – PhD Information Systems: University of Bradford, School of Management (1st Prize ICIS92 Doctoral Thesis Competition);
1982 – MBA: University of Western Ontario, Ivey Business School (Associates Plan For Excellence Scholarship);
1979 – Bachelor of Commerce: University of Alberta / McGill University (Prize For Distinction);
1975 – Diploma Computer Systems Technology: North Alberta Institute of Technology;
2013: recipient of the ‘PACIS Plaque of Appreciation’ for lifetime contribution, Pacific Asia Conference on Infomation Systems
2002: Deans Excellence in Teaching (team) Award, Queensland University of Technology;
1997: QUT/FIT Outstanding Performance (individual) Award, Queensland University of Technology;
ACADEMIC & BUSINESS HISTORY
2014 – ongoing: Lead, Research Systems Research Program (subsumes IT Evaluation), Queensland University of Technology;
2014 – ongoing: External Assessor, University of Malaya;
2013 – ongoing: Adjunct Professor, Victoria University of Wellington, New Zealand;
2013 – ongoing: External Examiner, The University of Hong Kong;
2012 – ongoing: Academic Director Research Training, Information Systems School, Queensland University of Technology;
2011 – ongoing: Senior Visiting Professor, Next Generation Management and Innovation Research Center, Xi’an Jiaotong University;
2010 – ongoing: Adjunct Professor, Renmin University of China, Beijing;
1994 – ongoing: Professor: Information Systems, Queensland University of Technology;
2014 – 2014: Acting Head, Information Ecology Research Discipline, Queensland University of Technology;
2012 – 2014: Lead, IT Evaluation Research Program, Queensland University of Technology;
2011 – 2013: External Examiner, Universiti Teknologi Petronas;
2010 – 2011: Higher Degree Research Coordinator: Information Systems Discipline, Queensland University of Technology;
2004 – 2011: Leader, IT Professional Services (ITPS) Research Theme, Queensland University of Technology;
2009 – 2010: Deputy Head (Research): School of Information Technology, Queensland University of Technology;
2002 – 2007: Visiting Professor: School of Business (1 month annually), The University of Hong Kong;
1995 –2004: Director: Information Systems Management Research Group, Queensland University of Technology;
2001 – 2002: Member: Equity Committee (PwC, QUT, HP, Teq), Member: Board of Management, Public Sector Centre of Excellence;
1997 – 2002: Chair: Board of Governors (QUT, SAP, SUN, realTech), Australasian ES Application Hosting Centre;
1998 – 2000: Member: Board of Governors, (SAP Australasia Learning Division) Sapient College;
1996 – 1998: Acting Head, School of Information Systems, Queensland University of Technology;
1986 – 1994: Senior Fellow: Information Systems & Computer Science, National University of Singapore (NUS);
1984 – 1986: Senior IS Consultant: Sydney, Australia, Price Waterhouse Management Consultants;
1982 – 1983: Senior IS Consultant: Edmonton, Canada, Woods Gordon Management Consultants;
1981 sum: Model Designer: Edmonton, Canada, Northern Transportation Company Ltd;
1979 – 1981: Manager Systems Development: Edmonton, Canada;
1975 – 1977: Programmer > Analyst: Edmonton, Canada;
2017: Co-Chair: International Conference on Information Systems Doctoral Consortium (w Varun Grover), Seoul, Korea
2011 – ongoing: Leader: PACIS Organisational Memory Project, Pacific Asia Conference on Information Systems
1997 – ongoing: Country Rep: (Australia) to PACIS Executive
1994 – ongoing: Charter Member: AIS, Association for Information Systems (AIS)
2016: Co-Chair: Doctoral Consortium (w TBA) Chiayi, Taiwan, Pacific Asia Conference on Information Systems
2014: Co-Chair: International Conference on Information Systems Junior Faculty Workshop (w Tuure Tuunanen)
2013: Mentor: AIS Journals Workshop, Jeju, Korea, Association for Information Systems (AIS)
2013 Co-Chair: Doctoral Consortium (w Youngjin Yoo, Wai Fong Boh) Jeju, Korea, Pacific Asia Conference on Information Systems
2012: Member: AIS Nominations Committee (w. Jane Fedorowicz, Ulrich Frank, Albert Croker, Dov Te’eni, Cindy Riemenschneider, Pete Tinsley, Christoph Schneider), Association for Information Systems (AIS)
2011: Co-Chair Conference (w LHuang), Pacific Asia Conference on Infomarion Systems
2010: Co-Chair Australasian Conference on Information Systems Doctoral Consortium (w IVessey)
2010: Track Co-Chair International Conference on Information Systems (Outsourcing & Project Management; w JNLee)
2009: General Track co-Chair (w LMaruping), Pacific Asia Conference on Information Systems
2009: Panels Associate Editor International Conference on Information Systems (w JFedorowicz, CBullen, RVigden, HKrcmar)
2009: Associate Editor International Conference on Information Systems (Strategy & Leadership Track: VSambamurthy Track Chair)
2008 – 2009: Co-Chair International Conference on Information Systems Doctoral Consortium (w. NBjorn-Andersen) Seoul bid
2008: Member: CAIS Editor Selection Committee (w GFitzgerald, JFedorowicz, PGray, JGeorge, PTinsley), Association for Information Systems (AIS)
2007 – 2008: Member: Leo Awards Committee (with Paul Gray, Geoff Walsham, John King, Andy Blytheway, Jye – Kyu Lee), Association for Information Systems (AIS)
2007: Chair: Australasian Conference on Information Systems Doctoral Consortium
2006 – 2007: Nominee for AIS President (with Michael Myers, Philip Yetton), Association for Information Systems (AIS)
2005 – 2006: Best Paper Committee Member, Pacific Asia Conference on Information Systems
2003 – 2006: Chief Investigator: State of the Information Systems Academic Discipline in the Pacific Asia Region (AIS sponsored study), Association for Information Systems (AIS)
2002 – 2004: various JAIS Editorial Board Member, JAIS Theory Workshop
2003: Co-Chair: PACIS Doctoral Consortium (w KKWei) Adelaide 10 – 13 July
2000: Co-Chair: PACIS Doctoral Consortium (w RManabe) 1 – 3 June
2000: Co-Chair: Australasian Conference on Information Systems Program Committee (w MVitale) Brisbane 6 – 8 December
1997 – 1999: Chair: PACIS Standing Committee
1998: Member: Affiliated Organizations Committee, Association for Information Systems (AIS)
1997 – 1998: Council Representative: Asia & Pacific, Association for Information Systems (AIS)
1994 – 1998: APDISR Editor/originator 1sted 94(w.RClarke); Editor 96(w.RClarke); merged with AIS-ISWORLD Faculty Directory 98, Asia Pacific Directory of IS Researchers
1997: Member: Bylaws Constitution Committee, Association for Information Systems (AIS)
1997: Co-Chair: PACIS Program Committee (w RWeber) Brisbane 1 – 5 Apr
1996 – 1997: National Secretary: Australia, Association for Information Systems (AIS)
1992 – 1994: Inaugural Chair: TC11, WG11.2 – Small Systems Security, International Fed for Info Processing (IFIP)
1992: Co-Chair: Program Com (w BCaelli) TC11 InfoSec, Singapore, International Fed for Info Processing (IFIP)
2004, 2003, 2002, 2001, 2000, 1997: various ICIS Associate Editor
2014, 2009, 2006, 2005, 2004, 2003, 2001, 2000, 1997, 1994, 1992: various Author: Papers, Panel (94) or Thesis Prize (92)
ISR, ICIS, DSS, CACM, ECIS, HICSS – variousReviewer: beyond editorial roles below (and above)
(Australian Research Council (ARC) collaborative project resources are typically 1/3 each from ARC, Industry Partner, University – overall ~= 50% cash + 50% in kind)
15: 3rd CI, ARC Discovery, Towards an IS innovation theory for IT user organizations, $1M
14: 1st CI, ARC Discovery, Towards Engineering Behavioral Research Design Systems, $1,135K
11: Sole CI, ARC Discovery, Reconceptualising the Information System as a Service, $823K
11: Sole CI, ARC Linkage-Project, WardyIT Solutions IS-Impact Utility and Intuitiveness: A Rigorous Approach to Relevance, $650K
08: 1st CI, Smart Services CRC, Business Services Management Project – Service Quality Management, $50K
06: 1st CI, ARC Linkage-Project, Accenture Benchmarking IT-Impact in Organisations, $1,100K
03: 1st CI, ARC Linkage-Project, Accenture, Knowledge-based Professional Service Firm–Client Relationships, $750K
02: 1st CI, Scholarship in Professions, Institute of Management Consultants, QUT, Management Consulting in Australia, $90K
02: 1st CI, Association for Information Systems, QUT Strategic Linkages AIS-in-PAR AIS in the Pacific Asia Region, $100K
01: 1st CI, ARC Linkage-Project, SAP Australia, Organisational Readiness for ERP, $225K
00: Associate Investigator, ARC SPIRT RealTech, Process Oriented Administration of Enterprise Systems, $300K
98: 1st CI, ARC SPIRT, SAP Australia, Cooperative ERP Lifecycle Knowledge Management $573K
98: Team Leader, ARC SPIRT, Credit Union Services Corporation, Information Management for Business Processes, $468K
97: 1st Chief Investigator (CI), ARC Collaborative, Queensland Transport, IT Leadership Culture and Practices, $300K
2007 – ongoing: Senior Editor, Journal of Strategic Information Systems;
2008 – ongoing: Senior Editor, Pacific Asia Journal of the AIS;
2008 – ongoing: Member: Editorial Board, Business & Information Systems Engineering;
1998 – ongoing: Inaugural Member: Executive Editorial Board, Information Systems Frontiers;
1992 – ongoing: Member: International Editorial Board, Service Management and Engineering in IS Research;
2013: Editor Special Issue: (w. Erwin Fielt, Tilo Böhmann, Axel Korthaus, Sue Conger), Service Management and Engineering in IS Research;
2006 – 2012: Editor Special Issue (w. R.Smyth), The IS Discipline in Australian Universities;
2001 – 2012: Editor Special Issue (w. Taizan Chan & Wui Gee Tan), Large Packaged Software Maintenance;
2007 – 2011: Associate Editor, MIS Quarterly;
2000 – 2009: Editor Special Issue (w. Mike Vitale), The Future of Packaged Software;
2003 – 2008, Member: Editorial Advisory Board, Australasian Journal of Information Systems;
2002 – 2008: Member: Editorial Board, Journal of the AIS;
2007: Editor Special Issue , The IS Academic Discipline in Pacific Asia, Communications of the AIS;
2000 – 2006: Member: Editorial Board, Electronic Commerce Research & Applications;
2003 – 2006: Senior Region Editor: Pacific Asia, Journal of Strategic Information Systems;
1997 – 2006: Associate Editor: Asia Pacific Region, Journal of Global Information Management;
1997 – 2004: Member: Editorial Board, Journal of Software Maintenance & Evolution;
2001 – 2003: Member: Editorial Board, Information Systems & e-Business Management;
1994 – 2002: Consulting Editor, The IS Discipline in Australian Universities;
1997 – 2004: Member: Editorial Board, Journal of Software Maintenance & Evolution;
1994 – 2001: Member: Editorial Board, Computers & Security;
1992 – 2000: Member: International Editorial Board, European Journal of Information Systems;
PhD RESEARCH SUPERVISION
2014 – ongoing: NGUYEN, Anh Tuan (Principal), Dissertation Title: “IS-Impact Utility and Intuitiveness”;
2014 – ongoing: ONIK, Mohammad Fakhrul Alam (Principal), Dissertation Title: “New Approaches to Studying IT Value Creation”;
2013 – ongoing: STANSFIELD, Sheralyn (IT81) (Associate), Dissertation Title: “Benefits Realisation & Stakeholder Management for HR Information Systems (higher education)”;
2012 – ongoing: EMAMJOME, Fahame (Principal), Dissertation Title: “Data Quality and Social Media”;
2012 – ongoing: NILI, Alireza (Victoria University of Wellington) (Associate), Dissertation Title: “Effect of ICT connectedness on individual productivity: the role of individual control”;
2016: ZHANG, Meng (Principal), Dissertation Title: “Triangulating IT Value”;
2014: AL-TURKI, Ahmad (Principal) (ACPHIS 1st Thesis Award), Dissertation Title: “A Design Science Research Roadmap”;
2012: ALOTAIBI, Naif (Principal), Dissertation Title: “Extending and validating the is-impact model in Saudi Arabia : accounting for computer network quality”;
2012: RABAAI, Ahmad (Principal), Dissertation Title: “Evaluating the success of large-scale, integrated information systems through the lens of IS-impact and IS-support”;
2012: MISKON, Suraya (Associate), Dissertation Title: “ICT shared services in the higher education sector : foundations, benefits, success factors and issues”;
2011: ZAKARIA, Nor Hidayati (Associate), Dissertation Title: “The impact of knowledge integration on enterprise system success”;
2011: WIEWIORA, Anna (Outstanding Thesis Award) (Associate), Dissertation Title: “The role of organisational culture, trust and mechanisms in inter-project knowledge sharing”;
2011: WANG, Wenjuan (Associate), Dissertation Title: “Supply chain management systems benefits : the expectation-confirmation theory perspective”;
2010: ELIAS, Fazidah (Principal), Dissertation Title: “Validating the is-impact model in the Malaysian public sector”;
2009: CAO, Lan (Principal), Dissertation Title: “Understanding the phenomenon of IS success in China through the lens of the IS-Impact model”;
2008: JAMES-PEARSON, Neil (Principal), Dissertation Title: “An evaluation of IS-impact utility and intuitiveness”;
2008: TAN, Felix (Associate), Dissertation Title: “Conceptualising use for information systems (IS) success”;
2007: MIDDLETON, Mike (Associate), Dissertation Title: “A Conceputal Framework for IM”;
|Testimonial from Mike:
“I am pleased to provide a testimonial for Professor Gable whom I count as professional colleague and friend.
As an associate supervisor of my PhD, his influence on the actual content of my research was relatively small. However, I valued his many insights with respect to the research process, and his support and encouragement throughout. He can take credit for actively sustaining me in the work towards my thesis on information management that left me buoyant after receiving positive reports from its external examiners, and achieving many publications that arose in association with the work.
I have been pleased to be able to work constructively with him on other academic matters such as a successful research grant proposal, refereeing of papers for conferences and journals, curriculum development, and course administration.
I also value his critical thinking, and appreciate his encouragement of association between colleagues, his enthusiasm and commitment, and the way that these bolster the direction and vision that he provides.
He manages this leadership while effectively balancing multiple roles as an international principal in his profession, and fostering collaborative linkages between academic colleagues and his numerous corporate and professional associations.
2007: SEHGAL, Rashi (Associate), Dissertation Title: “User empowerment : an enabler of enterprise systems success”;
2007: BIRBECK, Peter (Associate), Dissertation Title: “Exploring the relationship of organisational culture to enterprise system success”;
2007: BANDARA, Wasana (Associate), Dissertation Title: “Process modelling success factors and measures” (ACPHIS 1st Thesis Award);
“Prof. Guy Gable was one of my supervisors in my PhD program. I still remember the first interview I had with him when I had applied to do a PhD at QUT. It was Prof. Gable who initially recruited me to the PhD program, and has ever since been my mentor; my “academic father” in many ways; a pillar of strength that I had since the first day I started my journey as an academic and a primary contributor to all my academic achievements – which I would not have been able to reach, in the absence of his guidance. I really would like to thank Prof. Gable for his direction, generosity, and the many opportunities that he has placed in front of me during my PhD journey. His emphasis and attention on rigor has played a critical role in deriving the positive outcomes of my research and has helped me tremendously to evolve into a true ‘researcher’. My PhD journey was not always a smooth sail. I thank Prof Guy for his patience when my pace was slow, for his understanding at difficult times, the warm concern he bestowed upon me, his trust & confidence in me, and the many creative and stimulating discussions we have had which has helped me grow in many different ways.”
Testimonial from Wasana:
“Prof. Guy Gable was one of my supervisors in my PhD program. I still remember the first interview I had with him when I had applied to do a PhD at QUT. It was Prof. Gable who initially recruited me to the PhD program, and has ever since been my mentor; my “academic father” in many ways; a pillar of strength that I had since the first day I started my journey as an academic and a primary contributor to all my academic achievements – which I would not have been able to reach, in the absence of his guidance.
I really would like to thank Prof. Gable for his direction, generosity, and the many opportunities that he has placed in front of me during my PhD journey. His emphasis and attention on rigor has played a critical role in deriving the positive outcomes of my research and has helped me tremendously to evolve into a true ‘researcher’. My PhD journey was not always a smooth sail. I thank Prof Guy for his patience when my pace was slow, for his understanding at difficult times, the warm concern he bestowed upon me, his trust & confidence in me, and the many creative and stimulating discussions we have had which has helped me grow in many different ways.”
2006: SEDERA, Darshana (Principal), Dissertation Title: “Enterprise Systems Success”;
|Testimonial from Darshana:
“It is with my great pleasure that I am offering this testimonial to Professor Guy Gable.
I commenced my studies at QUT in March 2000 and successfully completed the Doctor of Philosophy in 2005. During this time period Professor Gable has provided me with strong support and guidance in research, academic career development and has provided me with many opportunities to engage in service.
I joined the doctoral program as a novice researcher with limited knowledge of research. In this initial stage of my research, Professor Gable guided me to appropriate literature, introduced necessary research methodologies and assisted me to conceptualize the research domain. He, at all times, maintained the overall objectives of the overarching research program, while encouraging me to work independently. His feedback on research output has always been relevant, prudent and far-sighted. In this short duration, with his guidance and commitment, we managed to co-author over 25 publications. Moreover, I always appreciate his attention to high academic rigor. This is attested by the numerous publications (ICIS 03/ICIS 04) and awards (Best Paper Award @ AMCIS 04) that I / we have received.
I have witnessed his enthusiasm and eagerness in developing a lasting relationship with the industry. The relationships that he established with the industry and academia have served many research students in providing the much-needed research context for research. His foresight, vision and leadership have lead to the creation of a vibrant research track (IT-impacts) at Queensland University of Technology.
On a personal note, I found Guy to be an excellent mentor, approachable at all times and always welcoming. Darshana Sedera (email@example.com)”
2006: TIMBRELL, Greg (Principal), Dissertation Title: “ERP Knowledge Management Issues”;
|Testimonial from Greg:
“My testimonial to Guy Gable as a Principal Supervisor
These are the times when I really valued Guy Gable’s support and guidance during my doctoral candidature:
Hey! That’s the whole process!
Apart from the doctoral process itself, what else did Guy help me with?
You couldn’t ask for a better introduction to academia. My career is now set.
2004: KLAUS, Helmut (Principal), Dissertation Title: “Elements of a Hermeneutics of Knowledge in Government : The Coalition of Public Sector Reform and Enterprise Resource Planning”;
2004: NELSON, Karen (Associate), Dissertation Title: “Information and Knowledge Management”;
2004: TAYLOR, Hazel (Principal), Dissertation Title: “Risk management and tacit knowledge in IT projects: making the implicit explicit”;
|Testimonial from Hazel:
“I have enjoyed working with Professor Guy Gable through the PhD process. He proved to be an excellent judge of how best to approach my supervision, allowing me the independence to progress at my own rate, which typically involved long spells of seemingly little activity interspersed with short but very highly productive periods. He was supportive and understanding, maintaining a “hands-off” approach when my full-time work pressures over-rode thesis deadlines, yet ready to be responsive and constructive during the times when I was able to focus on the research. I found his comments and suggestions on the various drafts that I submitted particularly insightful and helpful. I also enjoyed our occasional research supervision meetings in Hong Kong, which were typically combined with an energetic hike around the hills and local scenic spots! The Buddha statue on Lantau Island will always be associated in my mind with earnest discussions about research issues!
I strongly recommend Guy as a supervisor to any prospective student. You can be sure he will tailor his style to your needs, and with his formidable depth of knowledge and breadth of experience he is a great resource for any researcher.”
2004: NEL, Johan (Principal), Dissertation Title: “IT Investment Evaluation and Measurement”;
|Testimonial from Johan:
“Dr Guy Gable kindly agreed to be my principal PhD supervisor in November 1995. This was after I had spent more than a year with another supervisor in South Africa. Subsequently, Dr Gable closely accompanied me through the PhD process up to completion. It was a long and at times stressful process, but what has kept me going during all these years was a highly committed PhD supervisor who:
Dr Gable is a supervisor who is conversant with my field of study and holds very pragmatic views of research issues in this field, having spent long years in the industry prior to his joining academia. He is easy to communicate with, and coped well with my ex-South African accent. His focus on detail and accuracy is to be highly commended. This was one of my weaknesses which he developed into a strength. With strong guidance and support from Prof. Gable, I successfully completed my PhD at the end of 2004.
Internationally, Dr Gable is also well regarded, with prolific research output, editorial presence on top quality ITC research journals, a prominent role in major professional societies, and significant contribution to the leading Information Systems conferences. As a long-time student, professionally, I would rate Prof. Gable as one of the most internationally influential Information Systems academics in the world today.”
2003: NG, Celeste (Associate), Dissertation Title: “Management of enterprise resource planning: a revelatory case study”;
|Testimonial from Celeste:
“Professor Guy Gable became my PhD supervisor immediately after I changed to a new topic a semester after the commencement of my studies. Although Professor Gable supervision position was an associate supervisor, he paid a lot of attention on my research activities in fact he spent more time on my studies than a usual associate supervisor would have.
Professor Gable is a critical thinker, resourceful, respectful, friendly and hard-working professor. He has motivated me to do quality research work, and to become a productive researcher. He has helped me in getting some funding for attending various international conferences where I have got the opportunities to meet with other senior researchers in my area of expertise and improve my work. He has been very supportive and has a lot of interests and faith in my research work. This in turn has made me feel more confident and ambitious. With his extensive knowledge and abundant experiences, he has given me unlimited ideas and constructive suggestions for improvement in my various publications and thesis write-up.
Celeste SP NG, Email: firstname.lastname@example.org“
2002: CHANG, Alex (Principal), Dissertation Title: “ERP life cycle implementation, management and support : major issues with SAP financials in five Queensland Government agencies.”;
|Testimonial from Alex:
“It is my pleasure to offer a testimonial to my respected principal PhD supervisor Professor Guy Gable.
It was about 10 days before I depart Brisbane to Perth for a PhD candidature offer in 1997 that I received Prof. Gable s e-mail expressing interests in supervising me in QUT. This e-mail prompted me to the present career development.
Through the course of research, I acquired numerous techniques from Prof Gable to further refine my research skills to become logical and analytical which is very crucial for achieving my PhD in 2003. He motivated me how to priorities my time, materials, efforts and to puzzle my confused mind when I lost . With the efforts from Prof. Gable, I obtained the precious people network from 5 different government agencies to become participants of my surveys (A three-round, non-anonymous, Delphi-type, open-survey was adopted using personalised email with attached survey instruments.) Prof. Gable never failed to introduce me fellow researchers with common area of interests whom I found so valuable and support me for a nice recommend letter when I was in the path of academic career pursuing. Besides, I was also encouraged to attend two MIS PhD consortia which gave me insights and directions to broaden my course of research. Prof. Gable assisted me in applying two research funding (i.e. SAP Sapient College Scholarship, Research Training Scheme (HECS Exemption)) to relief my financial burden being a full time student and a husband. These points are made because I was not his one and only student; his care, support and concern for students are beyond my expectations.
About my thesis, Prof. Gable seemed never missing a line of my draft! He patiently read though my draft lines by lines, instead of giving one-way comments, he always provide speedy feedback with pros and cons. These obviously set an outstanding role model to me for my academic career development.”
2001: SMYTH, Robert (Principal), Dissertation Title: “CASE success factors : an evaluation of factors involved in the successful adoption of a computer aided software engineering (CASE) package”;
2001: STEWART, Glenn (Principal), Dissertation Title: “Emancipating IT leadership : an action research program”;
|Testimonial from Glenn:
“I have worked closely with A/Prof. Gable since 1995 when he assumed the position as Professor of Information Management at QUT … It is his drive, enthusiasm and ability to work with internationally acclaimed researchers in Information Systems and industry groups that have led to the considerable successes of the Information Systems Management Research Group at QUT … He has been most successful as Director of the Information Systems Management Research Centre, and was able to ensure that the output of the group led to elevation to a School Centre. He has ensured that the ISMRC has developed a national profile in terms of its work … He has secured collaborative grants, and networked with industry to obtain … support for our internationally acclaimed initiative embedding SAP R/3 into our graduate curriculum … [his] efforts have led to high morale in the ISMRC and a willingness to undertake challenging new work. This was a radical change from several years ago, when many academics were feeling dispirited and disenfranchised. His personal efforts, interest and ability to provide access to leading academics, and leading edge research has vitalised this group. His leadership has ensured the creation and sustainability of a high performing research and teaching culture. The group acts as critical friends, and is mutually supportive. This attitude and performance has been recognised among other academics in this and other faculties who seek opportunities to belong to the ISMRC and participate in our research and teaching initiatives.
A/Prof. Gable has ensured that curriculum is modified to meet the emerging challenges in Information Management. He has conducted retreats for the IM group, in order to develop a shared sense of purpose and values for the discipline. This has led to innovations in the content and an understanding that innovation is encouraged. He supports changes to the material and this has led to staff willing to experiment and improve their content and delivery. He finds resources to support innovation. His leadership has led to a culture in which innovation thrives. Mistakes are tolerated when encountered in developing and delivering innovative material. This further encourages staff to experiment. A collegial environment is forged. This leadership makes working in a bureaucratic culture immersed in radical change possible. His efforts have led staff to remain in an underpaid and undervalued profession.
Teaching Leadership – He is on the Board of Governors for SAPIENT College, and ensured that QUT was a foundation member of this distributed college providing SAP R/3 related education. He has championed the establishment of the Enterprise Wide Systems Stream within our flexible delivery professional masters degree. His efforts have won funding for the development of the curriculum (which I led). He has continued to support the evolution of the course and to refocus our efforts. In doing so, we have established an international reputation for the comprehensiveness of the curriculum. This has been established in panel presentations at PACIS 97, ACIS 98 and invitations to participate in a panel at DSS 99. These activities are securing our national and international reputation as developers and deliverers of high quality flexible delivery and on-campus programs related to Enterprise Wide Systems.
Guy has been most innovative in teaching. He introduced the Case Study Research Method, and revised the course offerings to develop research students. He included top IS consultants and managers to ITN244, which not only gave the students exposure to real world experiences, but also brought the interest of these consultants to the ISMRC. We have been able to leverage this interest in providing organisational access to graduate students undertaking project work. This personal commitment to innovation encourages others to similarly experiment. A/Prof. Gable established our monthly Colloquia at which research and teaching innovations are presented. This activity furthers group identity and morale.
Professional Leadership – A.Prof. Gable secured the organisation of the Pacific Asia Conference of Information Systems at QUT. As principal organiser of the conference, he set the framework, which guided the local organising committee of QUT academics. He managed the process of paper selection. The conference was an acclaimed success. He is now working with PACIS 2000 team in ensuring a successful conference for next year. He has been on the organising committee for ICIS 2000 to be held in Brisbane next year. He is also on the executive of the Americas Information Systems Association. Through these efforts, Guy has maintained a high profile. He is able to leverage his international standing to secure leading academics to visit and work with the ISMRC. These academics include Professors Gordon Davis, Rudy Hirschheim, Neils Bjorn Anderson, Leslie Willcocks, Bruce Avolio, Mike Vitale and Syd Huff. With these people, we have conducted very successful workshops that have led to some income for the ISMRC and involved them in our ongoing research projects. Without Guy’s personal skills and networks, these leading academics would not be willing to work with us. This involvement is an example of Guy’s stature within the IS community and his ability to influence decisions and structures.
Research and Scholarship – A.Prof. Gable has been able to secure two competitive Australian Research Grants one in Leadership in Information Technology, and the other in Knowledge Management and Enterprise Wide Systems Development. These awards are very rare. I am working as second chief investigator on the first project. We have been able to complete the project to the satisfaction of the industry partner and have published seven papers based on this work in international conferences. We have also completed one book chapter, and are now moving on to develop a series of journal papers. Professor Gable has provided research leadership directing the evolution of the project. Guy and I collaborated to secure the interest of the founders of Transformational Leadership (Professors Bass and Avolio). Without Guy’s international profile, and skills in working with top tier people, this close collaboration would not have been achieved.
I am an associate researcher in the second project. In this project, Prof. Gable was able to secure the interest and involvement of the international expert on Knowledge Management, Prof. Tom Davenport, who has just been appointed Chief Knowledge Scientist for IBM. In both projects, it has been the sound proposal based on Professor Gable’s strong research record and augmented with collaboration with internationally acclaimed re-searchers that has won the grants. It has been Professor Gable’s leadership that results in quality work being completed on time.
Conclusion A/Prof. Gable has made a significant contribution to the teaching program at QUT and raised the profile of the group since his employment at QUT. He is tireless leader that has been able to gather industry support for key initiatives, university support for internationally acclaimed curriculum, and international recognition for the Information Systems Management Research Centre at QUT. Professor Gable’s efforts have led to the formation of a high performing team developing quality curriculum, and producing high quality research. His abilities have been recognised elsewhere, and there has been many an aside indicating that other universities would be most pleased to have him as a full professor on their staff. I strongly support the application of Professor Gable for personal promotion, as I believe that he has demonstrated his capabilities in the diverse roles expected of a professor at the university for the real world. … Yours sincerely, Glenn Stewart, 17 May 1999″
1999: TAN, Wui Gee (Principal), Dissertation Title: “Maintenance programmer effectiveness : a survey of software maintainers’ and maintenance managers’ problems, methods and effectiveness with centrally-maintained application systems”;
|Testimonial from Wui Gee:
“Dr Guy Gable agreed to be my principal PhD supervisor in March 1993 whilst he was with the National University of Singapore (NUS). This was after I had spent more than a year with another supervisor whom I had found to be a mismatch between my research interests and his expertise. Subsequently when Dr Gable took up his current appointment as Director, ISMRC at QUT in 1994, he kindly consented to continue with my PhD supervision from afar (with the concurrence of NUS) pending the return of my associate supervisor who had just began his long sabbatical leave overseas. In May 1995 I decided to transfer my PhD candidature to QUT after it became clear to me that I would suffer a consequential loss in continuity when Dr Gable relinquishes his role.
Since then Dr Gable has closely accompanied me through the PhD process up to my present post-oral defence stage. This indeed calls for him to have a professional and emotional investment in me, one characterised by a strong commitment to me as a neophyte scholar. I had been warned beforehand of the great difficulty of pursuing a doctoral study on a long-distance, multi-modal and part-time basis. It has been a long-drawn and stressful process but what has kept me going during all these years is a PhD supervisor who (1) has great faith in my work, (2) returns prompt and quality feedback despite his busy schedule, (3) gives generously of his time whenever I visit him to review my work, (4) prods me on whenever he senses that I am starting to lose steams, and (5) connects me to people who can render good advice whenever I become stuck with problems that he is unable to help.
Dr Gable is a supervisor who is conversant with my field of inquiry and holds very pragmatic views of research issues, having spent long years in the industry prior to his joining the academia. He is easy to communicate with and is a skilled and knowledgeable sparring partner. I have submitted two conference papers and successfully published two papers in reputable journals at his urging. Dr Gable has insisted on this paper-publishing strategy (which PhD candidates would loathe to follow and rather spend their efforts towards finishing off their thesis) as it would greatly enhance the credibility of my findings beside forcing me to critically examine my results as I move along.
At times during my study I have felt that Dr Gable was unreasonably “picky”. On hindsight, however, I realise that I have been the beneficiary of his high demands and attention to details. Indeed, Dr Gable has guided me through this onerous path to my PhD (or very close to it) where I cease to simply echo the “authorities” and learn to use my research findings and insights as a departure point for developing my own authority. This, I believe, is the ultimate job of the PhD supervisor, which Dr Gable has dutifully and patiently fulfilled.
Wui-Gee TAN, Email: email@example.com“
MASTERS RESEARCH SUPERVISION
2013 – ongoing: JONES, Phil (Associate), Dissertation Title: “IS-Impact Utility and Intuitiveness”;
2013 – ongoing: GOEL, Kanika (Associate), Dissertation Title: “BPM for Financial Inclusion in India”;
2008: YAP, David (Principal), Dissertation Title: “IS-Impact and Service Quality”;
2008: YEE, Jonathan (Associate), Dissertation Title: “IS-Impact and Shared Services”;
2005: KENNELLY, Jason (Principal), Dissertation Title: “IT Management Consulting in Australia: A Major Issues Study”;
|Testimonial from Jason:
“I would like to extend my special thanks and appreciation to both Professor Guy Gable and Doctor Bob Smyth. Without their guidance and inspiration I would not have been able to successfully complete this thesis. I will always consider these two individuals role models for whom I will always strive to achieve their standard of excellence and professionalism.”
2002: TWEEDALE, Robyn (Associate), Dissertation Title: “Integration of information technology and physical asset planning and management : a case study of Queensland University of Technology”;
|Testimonial from Robyn:
“It is my great pleasure to offer a testimonial for Professor Guy Gable. I approached Guy in 2002 as the head of the research concentration for my research. Guy was excited about the research and keen to act as my Principal Supervisor. Guy’s advice and guidance was invaluable in designing my research and conducting it in the most effective and valuable way. In 2003, Guy became my Associate Supervisor, as he spent time overseas, but as I wrote up my thesis and conducted the final data analysis, Guy once again played a pivotal role in advising and assisting me with this difficult phase.
I have worked for many years with Guy, as a colleague and as a student. Guy is a superb researcher and an excellent supervisor.”
2002: AL DHAHERI, Abdullah (Associate), Dissertation Title: “ERP implementation issues: a case study of Abu Dhabi finance department’s implementation of Oracle Financial”;
1998: EDWARDS, Sylvia Lauretta (Associate), Dissertation Title: “Fee based information services for business: an investigation of requirements”;
HONOURS RESEARCH SUPERVISION
2005: KWAN, Kenneth (QUT Medal) (Principal), Dissertation Title: “Web-Survey Administration Workflow”;
|Testimonial from Kenneth:
“Upon completion of the Bachelor of Information Technology (Software Engineering & Data Communications) at QUT, I was keen to gain some research experience. Despite a more technically inclined IT degree, my career interest lies with business/IT consulting and project management. Seeking to increase my exposure to this area of knowledge, I went in search for business motivated IT projects and an experienced supervisor with strong links with the industry.
Prof. Gable’s experienced track record; especially his well-recognised work on Enterprise Systems Success and strong collaborations with the industry (e.g. Accenture, Queensland Government) urged me to explore research opportunities with him. I began my accelerated IT Honours program in mid 2005 with Prof. Gable as my principal supervisor. My work primarily involved developing a web-based survey administration tool and I occasionally felt anxious about the lack of contributing “new knowledge” and felt doubtful about my research.
Prof. Gable has his own style of imparting knowledge, and although I did not always immediately understood his perspectives; the gradual realization of his teachings through directed self learning proved to be very rewarding. Prof. Gable’s pragmatic views on research issues, and practical and interactive research training sessions made a very enriched and rigorous research experience.
As Principal Supervisor, Prof. Gable always had great faith in my work and always gave me prompt quality feedback throughout the course of my research. Whenever I needed some help with research materials or direction, he never fails to connect me with solid research articles and people who would be able to give good advice on my research. As a result of his support and guidance, I graduated with 1st class honours and received the QUT Medal.
Shortly prior to graduation, I got hired into a desired career position, which I believe was secured through Prof. Gable’s commendations. Prof. Gable has certainly made a significant positive impact in my academic and career endeavours. He is a perspicacious coach/mentor who has inspired and cultivated in me lifelong skills to continually acquire, develop and apply research skills and knowledge.
I strongly recommend Prof. Gable as an excellent point of contact and support in the field of IS research.”
2005: LIU, Charles (1st Class) (Associate), Dissertation Title: “IT-Impact Metrics”;
2005: BULMER, Dale (FIT Medal) (Principal), Dissertation Title: “Management Consulting Issues: Detail Analysis”;
|Testimonial from Dale:
“Having completed a Bachelor Business / Bachelor IT, I commenced the IT Honours Program in mid 2004. Unsure of what area to pursue for my studies I contacted Professor Guy Gable to arrange a meeting to discuss project options. Guy took the time to present me with a number of options that were tailored to my background and preferences. Throughout my honours program Guy offered continual support and guidance. As an expert in the field of my studies Guy was able to point me to appropriate research articles and put me in contact with other researchers in the CITI research group. Towards the end of my honours thesis Guy worked hard to ensure I maintained an appropriate scope and depth to my research amidst stressful times. As a result of his support I graduated with first class honours and received the QUT Medal. I am very pleased to have the opportunity to offer this testimonial for Guy and would recommend him as an excellent point of contact and support for IS researchers.”
2005: YUE, Aaron (FIT Medal) (Associate), Dissertation Title: “Appropriating Knowledge for ES Success”;
|Testimonial from Aaron:
“It is my greatest pleasure to offer a testimonial to Professor Guy Gable. Prof. Gable came to be my Associate Supervisor when I had a change of Principal Supervisor due to work commitments. Even as an Associate Supervisor, he had put in an inordinate amount of time into my research. This speaks volumes about his professionalism as a Supervisor and character as a person.
I have greatly enjoyed working under Prof. Gable throughout the entire Honours programme. His amazing insight into just about any thing has more often than not made incredibly complex issues all at once simple and crystal clear. My thesis has profited tremendously from his comments and insights.
Through his skillful thought-provoking questions, I was able to learn and grow in ways I did not think was possible. It would not be an exaggeration to say that I had learned more in the close to 1 year working with Prof. Gable than I had throughout all my previous academic years. Most of all, I am extremely grateful for his kind patience, especially when I expressed more than my fair share of criticism.
Prof. Gable possesses an immense breath and depth of knowledge with regards to both research methodologies and his particular fields of inquiry. At the same time, he possesses a practical slant which helps to keep the research firmly grounded. Too often during the research process, I would go off on a tangent. Prof. Gable has proved to be crucial in pulling me back to ground, sometimes with a thud.
Working closely with him, I also had the opportunity to witness first hand Prof. Gable’s most remarkable time management skills. He is concurrently, the Chair of IT Professional Services Research Program, Lecturer, Researcher, Supervisor, amid other various editorial roles. On top of that, he seemingly accomplishes these and more with ease.
Owing to Prof. Gable and Dr. Taizan Chan, I was able to graduate with a first class honours, QUT Medal, and a top-tier conference paper. Prof. Gable is indeed a superb researcher, excellent supervisor, and most of all, a friend.”
2004: NGUYEN, Tracey (Principal), Dissertation Title: “KM Strategy & Practice: Accenture Case Study”;
2003: KENNELLY, Jason (1st Class) (Principal), Dissertation Title: “Major Issues Facing Consultants in Australia”;
|Testimonial from Jason:
“I would like to extend my special thanks and appreciation to both Professor Guy Gable and Doctor Bob Smyth. Without their guidance and inspiration I would not have been able to successfully complete this thesis. I will always consider these two individuals role models for whom I will always strive to achieve their standard of excellence and professionalism.”
1999: POCKNEE, Fraser (Principal), Dissertation Title: “A Structured Case Study Research Method”;
1997: KUMALA-PUTRA, William (1st Class) (Principal), Dissertation Title: “Benchmarking the IT Function”;
TEACHING ROLES at QUT
2015 – ongoing: Guest Lecturer (Research Project Planning & Management), IFN600 – Research-based Practice
2014 – ongoing: Guest Lecturer (The Value of a Methodical Approach), SEB400 – Foundations of Research
2014 – ongoing: Designer & Coordinator, INN702 – Information Systems Research
2008 – ongoing: Designer & Coordinator, INN701 – Advanced Research Topics
2006 – ongoing: Designer & Coordinator, INN700 – Introduction to Research
2009 March: Guest Lecturer (Research Career Paths), The Business of IT
2008 September: Guest Lecturer (Decomposing Complexity: Scope and WBS), Core Project Management
2008: Guest Lecturer (The Value of IT and KM for ES Success), Socio-Technical Systems
2004 – 2008: Designer & Coordinator, Advanced Research Methodology
2002 – 2007: Visiting Professor: The University of Hong Kong, School of Business (1month / year), Managing the Consulting Process
2002 – 2005: Periodic Guest Lecturer & co-Designer, IT Professional Services
2000 – 2005: Designer & Coordinator, Research Methodology
2001 – 2002: Guest Lecturer, Information Management
2001 – 2002: Guest Lecturer, Strategic Information Management
2001: Guest Lecturer, Enterprise Systems Fundamentals
1996 – 1997: Designer and Coordinator, Information Systems Audit & Control
1995 – 1997: Designer and Coordinator, Information Agencies
1996: Guest Lecturer, Information Planning & Policy
1996: Visiting Lecturer (while Ron Weber on sabbatical), (University of Queensland) Advanced Audit
September 2006, April 2007, May 2007, August 2007, September 2007, April 2008, May 2008: Various Guest Lecturer (The Value of a Methodical Approach), Introduction to Research for International Students (IRIS)
TEACHING ROLES at National University of Singapore
1993 – 1994: Designer and Coordinator, Managerial Accounting
1993 – 1994: Co- Designer and Coordinator, IS Project Management
1993: Designer and Coordinator, Info Centres, Prototyping, End User Computing
1986- 1993: Designer and Coordinator, IS Audit & Computer Security
1986 – 1992: Designer and Coordinator, Fourth Generation Languages
A reasonably comprehensive list of publications can be browsed at QUT ePrints